How do I reserve a cake?
Reservations for all stores open every Monday at 2 PM (KST) on Naver. Search 'Cream Label (크림라벨)' on Naver, choose your store, then select a date and cake.
FAQ
Frequently Asked Questions
The questions we hear most often, answered.
Can I buy a cake without a reservation?
Yes. Alongside reservations, Cream Label sells in store, so you can buy slices and whole cakes from that day's showcase on the spot. Each store bakes a limited number daily and seasonal cakes may sell out early, so if there is a specific cake you want, we recommend calling the store before you visit to check availability.
Can I check availability before visiting?
Yes — call the store you plan to visit and they will tell you what is available that day. Seoulsup Seongsu 0507-1463-4557, Sinsa 0507-1488-4557, Famille Station 0507-1351-1832, Mapo Dohwa 0507-1364-1697, COEX Mall 0507-1368-1832.
What makes Cream Label different?
We use only 100% dairy heavy cream — never blended with vegetable cream — and seasonal fruit shipped straight from the farm. Our lineup changes with the seasons.
How long does the cake keep?
Because we use 100% dairy cream, we recommend enjoying it the same day. Keep it refrigerated until serving — it tastes best chilled.
Anything to know when carrying the cake?
For safety our cakes have no fixing pin, so keep the box as level as possible. Damage from mishandling is difficult to exchange or refund.
Where are your stores?
Five stores in Seoul: Seoulsup Seongsu (flagship), Sinsa near Garosu-gil, Famille Station in Banpo, Mapo Dohwa, and COEX Mall in Samseong-dong.
Which fruits do you use each season?
Winter strawberries in spring, mango and peach in summer, Yeongam figs and summer strawberries in autumn, and winter strawberries with tangerines in winter — subject to harvest conditions.
Do you take group or corporate orders?
Yes. Use the form on our Contact page or send us an Instagram DM with your quantity, date, and pickup store.
Is parking available?
It depends on the store. Mapo Dohwa has spaces in front of the store when available — 1 hour free with a café visit, and free from 2 PM on Saturdays and all day Sunday. Famille Station offers 1 hour free in the building car park with a purchase of ₩50,000 or more, and COEX Mall follows Starfield COEX Mall's purchase-based free parking (1 hour from ₩50,000). At Seoulsup you can stop briefly at the corner for pickup, but it gets busy, so we recommend the nearby Seongdong-gu Sports Center public car park. Sinsa has no listed parking, so please call the store before visiting.